Renters
Leave property management to professionals and boost your income!
Mustel Travel is your trusted partner for property management and rental optimization in Pakoštane.
- We increase your bookings and maximize your rental income
- Professional advertising and price optimization
- Complete guest communication and logistics support
- Transparent service and full reliability
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Satisfied rentersAre you struggling with the following problems?
Through years of working with property owners, we’ve come to understand the most common challenges in managing vacation rentals. Do any of these sound familiar?
Low bookings and poor occupancy
Your apartments not fully booked throughout the season? Low visibility on booking platforms, unoptimized pricing, and lack of promo strategies often lead to empty dates in your calendar and lost income.
Too much admin and daily tasks
Spending too much time managing listings, replying to messages, and organizing arrivals? Communication, guest check-ins, and cleaning coordination can become overwhelming fast.
Guests don’t return or leave bad reviews
Not sure how to improve your guests' experience? Details like a warm welcome, cleanliness, and added amenities often determine whether you'll receive a great review or a complaint.
Cleaning and maintenance issues
Struggling to organize cleaning and repairs on time? Infrequent cleaning or maintenance issues can lead to negative reviews, lower ratings, and a drop in new reservations.
Legal and tax uncertainty
Unsure about your legal and tax obligations? Improperly handled guest registrations or tax reporting can result in fines and administrative issues that hurt your business.
Not living near the property
Live far from the property and cannot regularly take care of guests? Without on-site presence, it is difficult to ensure a good welcome or solve urgent problems.
How can we help you?
Whether you need help managing reservations, increasing occupancy, or communicating with guests, Mustel Travel travel agency in Pakoštane has a solution for you.
Property management
You no longer have to worry about constant inquiries and organization. We are here to simplify the entire process.
- Posting ads on booking platforms
- Professional photographs and attractive descriptions
- Price optimization for higher occupancy
Increasing occupancy
Our goal is to ensure higher occupancy throughout the entire season, even in weaker months, while maximizing revenue.
- Market analysis and price adjustment
- Advertising on social media and portals
- Creating seasonal and last-minute offers
Adaptation to your accommodation
If you're unsure how to make your accommodation more appealing, we will guide you through the process.
- Tips for arranging apartments that increase the number of reservations
- Recommendations for additional amenities that attract guests
- Recommendations for professional communication
Guest Check-ins & Check-outs
You don't have to worry about arrivals and departures of guests. We organize every step, and guests feel welcome.
- Guest check-in and registration in eVisitor
- Cleaning & preparation coordination of the facility for new guests
- Maintenance and care of technical details
Reporting and support
You always know what is happening with your accommodation. We send you reports and communicate with you at every step.
- Clear reports on income, reservations, and expenses
- We adapt services to your needs
- We provide tips for improvement
Assistance with legal obligations
Avoid possible legal complications and irregularities with our expert support, as mistakes can be costly.
- Guest registration in eVisitor
- Tips for tax and legal obligations
- Administration of required documents
Increase the number of reservations and make your business easier
Leave the care of your accommodation to the experts! With the Mustel Travel team, your apartment or villa receives maximum visibility, professional management, and a hospitable approach that brings more reservations and satisfied guests.
Let professionals take care of your property!
Do you want security, profit, and peace of mind from renting? That's exactly what we offer. Mustel Travel is not just another agency; we are your partner in success, with a personalized approach that delivers tangible results.
- 5+ years of experience in tourism - We know what guests are looking for and how to attract quality bookings. Our strategies are based on proven methods that increase occupancy and revenue.
- Reliable support during the entire stay - We list your accommodation on the most popular platforms (Airbnb, Booking.com, Google My Business) and secure top positions with SEO-optimized descriptions and attractive photos.
- More income with less stress - We help you optimize prices, leverage seasonal trends, and increase bookings throughout the year, even during off-peak months.
- Personalized approach - Your property is not just another listing; we tailor strategies to your specific needs and the type of guests you want to attract.
Frequently asked questions
Answers to frequently asked questions about collaboration with Mustel Travel travel agency in the field of accommodation management.
Our agency is the ideal partner for renters who do not have time for administrative tasks such as managing profiles on various advertising platforms, managing prices, communicating with guests, organizing cleaning, and receiving guests. Accommodation owners who are not present at the location they rent can be worry-free as we take over all their obligations. By collaborating with us, you ensure presence on all relevant sales channels, maximizing the occupancy of your accommodation capacities. Mustel Travel is not just another channel - we offer a comprehensive service in one place!
Absolutely! Our main service is advertising and managing reservations, while cleaning and guest reception are additional options. You can choose only advertising, without cleaning and guest reception. However, it is not possible to use only the cleaning service or only the guest reception service. Flexibility is key, and we will find a collaboration model that suits you best!
Our agency charges a commission of 10-20% on average. This commission is included in the total selling price of your property, which is based on a percentage of 30%. This amount includes our fee and the commission of all partners on which the property will be advertised. The commission is calculated on the achieved reservation, ensuring transparency and simplicity.
The cleaning fee depends on the type and size of the property. The amount is determined based on the submitted photographs of the property or after our visit.
The guest reception service includes: welcoming guests at the location of your accommodation, providing information about accommodation rules and local offers, availability for additional information during guests' stay, guest registration in the eVisitor system, guest check-out, and accommodation inspection after their departure. NOTE: The fee for guest reception depends on the location of the property and additional services you choose.
Your property will be promoted on a wide network of foreign portals and agencies. Renters who collaborate with us are exempt from paying VAT on commission. Mustel Travel, as a domestic agency from Croatia, takes on the obligation of VAT, so renters are not required to request a VAT identification number.
Collaboration between renters and the agency implies the conclusion of a contract without a time limit. If you want to terminate the contract, the only condition is to respect the previously agreed reservations in your property.
To collaborate with us, you need: a categorization decision for all accommodation units you want to include in our offer, a completed facility that meets the basic equipment criteria, a new building (or a quality renovation). NOTE: Our agency sells accommodation capacities without prior availability check, so work on request is not possible.
Send inquiry for collaboration
Fill out the form and we will contact you with a personalized offer for managing your accommodation.